Shipping policy

Pricing, Payment & Delivery Policy

Pricing

Prices for some products may change from time to time due to exchange rate fluctuations. The price you pay is the price shown at the time you place your order.

Discounts

Discounts cannot be combined. Only one discount or promotion can be applied per order. Velvy reserves the right to cancel any order where more than one discount has been used.

Payment Options

We accept the following payment methods:

  • Cash on Delivery (COD)
  • Bank Transfer
  • Credit Card

Please note: Orders above Rs. 10,000 are processed through bank deposit only. Cash on Delivery and credit card payments are not available for these orders.

Shipping Charges

  • Orders above Rs. 5,000: Free shipping
  • Orders below Rs. 5,000: Standard shipping charge of Rs. 250

Delivery

  • All orders are dispatched within 48 hours.
  • Metro cities: Delivery within 4–5 working days
  • Smaller cities: Delivery within 6–7 working days

Order Tracking

Online tracking is available for all confirmed orders.